Privacy Policy

We do not share any information you provide with third parties. We only use the information you provide to complete the request to your satisfaction. By informing you of our policies, we are ensuring your trust and confidence.

Sale & Return Policy

All sales are final and there will be no return allowed, except regarding returns with our authorization. Defective merchandise will be exchanged within the first seven days of receiving. A minimum of 9% restocking fee is required for any cancellations or returns. Shipping charges are non-refundable.

Liability

We are not responsibility to any consequences due to incorrect pricing or product specification that is the result of typographical errors. All merchandises are however may have slight variations of the actual size and color. We shall have right to cancel or refuse any such order without liability. 

Product and Merchandise Policy

All products and merchandise, including its images are reserved to Nylu DESIGN and the Lucoral & Lupearl Group. We are very strict of this copyright policy.

Wholesale Information

We also sell wholesale and can meet large quantity production, please contact our office for further details. Our company, Lucoral Inc. Co., has been in the pearl and natural gemstone business for over 40 years. We would be delighted to work with all jewelry merchandisers for wholesale business.

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